Privacy policy

Last updated: June 2, 2026

Racing Lab PTY LTD operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Racing Lab PTY LTD is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with our Services:

  • Contact details: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information: including your username, password, security questions, preferences, and settings.
  • Transaction information: including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.
  • Communications with us: including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information: including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services: including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers: including when we engage them to enable certain technology and when they collect or process your personal information on our behalf (such as Shopify).
  • From our partners or other third parties.

3. How We Use Your Personal Information

We use your personal information for the following specific purposes:

  • Provide, Tailor, and Improve the Services: To perform our contract with you, process your payments, fulfill your orders, arrange for shipping, facilitate any returns and exchanges, manage your account, and create a customized shopping experience for you.
  • Marketing and Advertising: To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements based on your activity.
  • Security and Fraud Prevention: To authenticate your account, provide a secure payment and shopping experience, and detect or investigate fraudulent, illegal, or malicious activity.
  • Communicating with You: To provide you with customer support, be responsive to your inquiries, and maintain our business relationship.
  • Legal Reasons: To comply with applicable laws, respond to valid legal processes, and enforce or investigate potential violations of our terms or policies.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • In connection with a business transaction such as a merger, to comply with legal obligations, or to protect and defend our rights and the rights of our users.

5. Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

6. Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

7. Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information (such as the Right to Access, Delete, Correct, Portability, or Opt-out of targeted advertising). You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails to you.

8. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your available rights, please contact us through the following details:

  • Company Name: Racing Lab PTY LTD
  • Email: theracinglab@hotmail.com
  • Postal/Storefront Address: Unit 5, 5-7 Bermill St, Rockdale, NSW 2216, Australia
  • Phone: 0466719666

For the purpose of applicable data protection laws, we are the data controller of your personal information.